Hello,
It’s me, Scott.
I’ve been knee deep in this content adventure for 12 years now. Next time you buy a dozen eggs, think of each of those eggs as a year I’ve been writing content. (Next year I’ll update this to a “baker’s dozen” and after that I’ll remove the analogy altogether. Enjoy it while it’s relevant!)
Over that chunk of time, I’ve worked on both in-house and agency design teams.
Industries: FinTech, healthcare, e-commerce, cybersecurity, SaaS
Deliverables: Conversational design, microcopy, UX research, long-form copy
Outside work: 🥁 🎵 ⛰ 📚
Recent Work
SMB interface
Designing a simplified cybersecurity dashboard for small businesses and security novices
Messaging hierarchy
The IBM Hybrid Cloud team had run an in-depth round of user testing to refine personas and journey maps.
Conversational design
The Google gTech team wanted to create a chatbot for users to get troubleshooting support.
Convera (Western Union) Site IA and content design
My obsession with language led me to UX and content design. And I’ve spent the last 12 years honing my skills, using words, syntax, and grammar to power meaningful user experiences.
I have worked in various agency settings and on in-house teams. Most recently, I worked for the cybersecurity giant CrowdStrike, translating the complex systems of the IT Security Operations world into a paradigm that non-experts could understand.
My time there and my experiences working with clients like Google, IBM, and AmerisourceBergen have taught me the importance of always keeping content projects aligned with measurable business goals.
As a seasoned content designer working on teams of various sizes, I am an expert at navigating challenging stakeholder conversations, shifting goalposts, and limited resources. These are the types of problems that I wake up hungry to solve.